StorySenseTERMS OF SERVICE
Last updated August 25, 2026
AGREEMENT TO OUR LEGAL TERMS
We are StorySense AI, LLC ("Company," "we," "us," "our"). We operate the website https://storysense.ai (the "Site"), the application/services, including StorySense AI and Media Mind (the "Apps"), as well as any other related products and services that refer or link to these legal terms (the "Legal Terms") (collectively, the "Services").
You can contact us by email at admin@storysense.ai.
These Legal Terms constitute a legally binding agreement made between you, whether personally or on behalf of an entity ("you"), and StorySense AI, LLC, concerning your access to and use of the Services. You agree that by accessing the Services, you have read, understood, and agreed to be bound by all of these Legal Terms.
These Legal Terms are governed by the laws of the State of Georgia and are intended for users in the United States.
IF YOU DO NOT AGREE WITH ALL OF THESE LEGAL TERMS, THEN YOU ARE EXPRESSLY PROHIBITED FROM USING THE SERVICES AND YOU MUST DISCONTINUE USE IMMEDIATELY.
We will provide you with notice of material changes to these Legal Terms. Changes to Legal Terms will become effective fourteen (14) days after the notice is given, except if the changes apply to new functionality, security updates, bug fixes, or a court order, in which case the changes will be effective immediately. By continuing to use the Services after the effective date of any changes, you agree to be bound by the modified terms. If you disagree with such changes, you may terminate Services as per the section "TERM AND TERMINATION."
The Services are intended for users who are at least 18 years old. Persons under the age of 18 are not permitted to use or register for the Services.
1. OUR SERVICES
The information provided when using the Services is not intended for distribution to or use by any person or entity in any jurisdiction or country where such distribution or use would be contrary to law or regulation or which would subject us to any registration requirement within such jurisdiction or country. Accordingly, those persons who choose to access the Services from other locations do so on their own initiative and are solely responsible for compliance with local laws, if and to the extent local laws are applicable.
The Services are not designed or authorized for use by customers whose own regulatory status subjects their use to industry-specific regimes such as HIPAA, FISMA, or GLBA, unless we agree otherwise in writing. This does not restrict the subject matter you may film or edit.
2. INTELLECTUAL PROPERTY RIGHTS
Our intellectual property
We are the owner or the licensee of all intellectual property rights in our Services, including all source code, databases, functionality, software, website designs, audio, video, text, photographs, and graphics in the Services, excluding Customer Content (collectively, the "Content"), as well as the trademarks, service marks, and logos contained therein (the "Marks").
Our Content and Marks are protected by copyright and trademark laws (and various other intellectual property rights and unfair competition laws) and treaties in the United States and around the world.
The Content and Marks are provided in or through the Services "AS IS" for your internal business purposes. Except as explicitly stated in these Legal Terms or with our prior written permission, you may not copy, reproduce, republish, upload, post, publicly display, encode, translate, transmit, distribute, sell, license, or otherwise exploit any part of the Services, Content, or Marks outside the scope of your licensed use.
Your use of our Services
Subject to your compliance with these Legal Terms, including the "PROHIBITED ACTIVITIES" section below, we grant you a non-exclusive, non-transferable, revocable license to:
access the Services; and download or print a copy of any portion of the Content to which you have properly gained access.
for your internal business purposes.
Except as set out in this section or elsewhere in our Legal Terms, no part of the Services and no Content or Marks may be copied, reproduced, aggregated, republished, publicly displayed, distributed, sold, or licensed to third parties without our express prior written permission.
If you wish to make any use of the Services, Content, or Marks other than as set out in this section or elsewhere in our Legal Terms, please address your request to: admin@storysense.ai. If we ever grant you the permission to post, reproduce, or publicly display any part of our Services or Content, you must identify us as the owners or licensors of the Services, Content, or Marks and ensure that any copyright or proprietary notice appears or is visible on posting, reproducing, or displaying our Content.
We reserve all rights not expressly granted to you in and to the Services, Content, and Marks. The Services include third-party open-source components, which are governed by their own licences. Where those licences grant you rights that conflict with this section, those licences control. See the section titled "USE OF FFmpeg/FFprobe" and any open-source notices provided with the application.
Any breach of these Intellectual Property Rights will constitute a material breach of our Legal Terms and your right to use our Services will terminate immediately.
Your submissions and contributions
Please review this section and the "PROHIBITED ACTIVITIES" section carefully prior to using our Services to understand the (a) rights you give us and (b) obligations you have when you post or upload any content through the Services.
Submissions: By directly sending us any question, comment, suggestion, idea, feedback, or other information about the Services ("Submissions"), you grant us a non-exclusive, perpetual, irrevocable, royalty-free, worldwide licence to use that Submission for any lawful purpose, including to operate and improve the Services, without acknowledgment or compensation to you. You retain ownership of your Submissions.
Contributions: If we make available a community or public-facing feature, such as a forum, comment area, review, or shared showcase, anything you choose to post there is a "Contribution." Your Customer Content is not a Contribution. Nothing in this section applies to your Customer Content, which is governed by Section 2A below.
You understand that a Contribution you post to a public-facing feature may be viewable by other users of the Services.
The licence you grant us in a Contribution is set out in the section titled "CONTRIBUTION LICENSE."
You are responsible for what you post or upload: By sending us Submissions and/or posting Contributions through any part of the Services, you:
confirm that you have read and agree with our "PROHIBITED ACTIVITIES" and will not post, send, publish, upload, or transmit through the Services any Submission nor post any Contribution that is illegal, harassing, hateful, harmful, defamatory, obscene, bullying, abusive, discriminatory, threatening to any person or group, sexually explicit, or deceitful; warrant that any such Submission and/or Contributions are original to you or that you have the necessary rights and licenses to submit such Submissions and/or Contributions and that you have full authority to grant us the above-mentioned rights in relation to your Submissions and/or Contributions.
You are solely responsible for your Submissions and/or Contributions and you expressly agree to reimburse us for any and all losses that we may suffer because of your breach of (a) this section, (b) any third party’s intellectual property rights, or (c) applicable law.
We may remove or edit your Content: Although we have no obligation to monitor any Contributions, we shall have the right to remove or edit any Contributions at any time without notice if in our reasonable opinion we consider such Contributions harmful or in breach of these Legal Terms. If we remove or edit any such Contributions, we may also suspend or disable your account and report you to the authorities.
2A. YOUR CONTENT AND OUR LICENSE TO IT
Your Content. "Customer Content" means the video, audio, images, documents, and other material you upload to the Services, together with the transcripts, analysis, notes, selects, sequences, stories, exports, and other work product you create using the Services.
You own it. As between you and us, you own all right, title, and interest in your Customer Content, including all intellectual property rights in it. We do not acquire ownership of it. You also own the output you create using the Services, to the extent permitted by applicable law.
What we may do with it. You grant us a limited, non-exclusive, worldwide, royalty-free license to host, store, copy, transmit, process, analyze, index, and display your Customer Content to you and your authorized users, and to share it with the service providers described in our Privacy Policy, solely in order to: (a) provide, maintain, support, evaluate, and improve the Services, including troubleshooting, debugging, and quality assurance; (b) prevent, detect, and investigate fraud, abuse, and security incidents; and (c) comply with applicable law. This license lasts only as long as we hold your Customer Content and ends when it is deleted, except for copies held in routine backups until those backups are overwritten.
What we will not do with it. We will not sell your Customer Content. We will not license it to third parties for their own purposes. We will not use it to train or fine-tune AI models, and we use third-party AI providers under terms or configurations that restrict Customer Content from being used to train theirs.
Promotional use requires your permission. From time to time we would like to show what customers have made with the Services, in demonstrations, case studies, marketing material, conference talks, or on our website. We will do so only with your prior written permission. You may give or refuse that permission for any reason, you may limit it as to scope, duration, and the specific material covered, and you may withdraw it at any time as to future use. Nothing in these Legal Terms gives us the right to make your Customer Content public without that permission.
Aggregated and de-identified information. We may create and use aggregated or de-identified statistical information derived from operation of the Services, such as how long processing takes, how often a feature is used, or how accurate a result was, provided it does not identify you, your project, or any person appearing in your Customer Content, and does not contain or reproduce your Customer Content. We may use that information to operate and improve the Services.
Your responsibilities. You represent and warrant that you have all rights, permissions, consents, licenses, releases, and other authorizations required by applicable law to upload your Customer Content to the Services, to have it processed as described in these Legal Terms and our Privacy Policy, and to use and distribute the outputs you create using the Services, including outputs that have been transformed, recombined, or altered. This includes, where applicable, rights relating to appearance, voice, privacy, publicity, biometric information, and copyright, rights held by any rights holder in any underlying material, and any additional requirements that apply to footage involving minors. We do not determine whether your use of particular Customer Content requires any such consent or authorization.
Removing your content. You may delete Customer Content that you control through functionality we make available, or request its deletion by contacting us at admin@storysense.ai. Where Customer Content is controlled by an organization or another customer, that customer's instructions govern. We will act on deletion requests within a reasonable period, except where we are required to retain something by law, and subject to routine backups.
3. USER REPRESENTATIONS AND DATA
By using the Services, you represent and warrant that: (1) all registration information you submit will be true, accurate, current, and complete; (2) you will maintain the accuracy of such information and promptly update such registration information as necessary; (3) you have the legal capacity and you agree to comply with these Legal Terms; (4) you are at least 18 years old; (5) you will not access the Services through automated or non-human means, whether through a bot, script or otherwise, except as expressly permitted by us or through functionality we make available; (6) you will not use the Services for any illegal or unauthorized purpose; and (7) your use of the Services will not violate any applicable law or regulation.
If you provide any information that is untrue, inaccurate, not current, or incomplete, we have the right to suspend or terminate your account and refuse any and all current or future use of the Services (or any portion thereof).
You acknowledge that StorySense AI may process personal data relating to the operation, support, or use of our Services for our own business purposes, such as billing, account management, technical support, service analytics, security, and compliance with law. This may include accessing, reviewing, and processing chats, prompts, generated outputs, and technical or account logs as reasonably necessary to operate the Services, provide customer support, troubleshoot and debug issues, carry out quality assurance, improve the Services, investigate violations of these Legal Terms, maintain safety and security, and comply with applicable law.
Our use of your Customer Content is governed exclusively by the license granted in Section 2A above, and nothing in this section expands it. We do not use Customer Content to train or fine-tune AI models, and we use third-party AI providers under terms or configurations that restrict Customer Content from being used to train theirs.
Users are solely responsible for ensuring that their actions comply with all applicable laws and regulations. The platform assumes no liability for any unauthorized access, use, or generation of footage by its users. Any breach of the responsibilities set out in Section 2A may result in the suspension or termination of the user's access to the platform, and users may be held liable for any resulting damages or legal consequences.
For information about how we collect, use, share, and otherwise process information about you, please review our Privacy Policy at https://storysense.ai/privacy
4. USER REGISTRATION
Accounts may be held by an individual or by an organization. Where an account is held by an organization, the organization is the customer, controls the Customer Content in that account, and is responsible for the acts of its authorized users. References to "you" mean the organization in that case.
You may be required to register to use the Services. You agree to keep your password confidential and will be responsible for all use of your account and password. We reserve the right to remove, reclaim, or change a username you select if we determine, in our sole discretion, that such username is inappropriate, obscene, or otherwise objectionable.
You are required to promptly update any information in your account if it changes. You must ensure the security of your account and notify us immediately if you suspect unauthorized access. If your account is closed or terminated, unused credits are handled as described in the section titled "TERM AND TERMINATION."
You agree to receive communications from StorySense AI via the Services using the email address or other contact information you provide in connection with the Services when registering.
5. PURCHASES AND PAYMENT
Billing and Payments: Paid Services are managed by third-party services such as Stripe. We use third-party payment processors, such as Stripe, and their terms and privacy practices apply to their processing of your payment. These Legal Terms govern your use of the Paid Services.
Payment Terms and Pricing: Payment terms and prices may change over time. Your continued use of the Paid Services indicates your acceptance of these changes. If you purchase any services, you must provide complete and accurate billing information, including a valid payment method. For paid subscriptions, we will automatically charge your payment method at each agreed-upon periodic renewal until you cancel. You are responsible for all applicable taxes, which we will charge when required. If your payment cannot be completed, we may downgrade your account or suspend your access to our Services until payment is received.
Credits:
You can prepay for some services using StorySense AI credits. These credits are not money and are non-transferable. Except as described in the section titled "TERM AND TERMINATION," they cannot be exchanged for cash. Credit purchases are final, except as described in the section titled "TERM AND TERMINATION."
Your credit balance can be checked in your StorySense AI account. You are responsible for ensuring the correct amount of credits is added or deducted from your balance. Credits are not a bank account or payment device.
We do not allow any transfer, sale, gift, or trade of credits. Attempting to do so may result in the cancellation of your credits and account without refund. We reserve the right to suspend or terminate your credits or account according to applicable laws.
Cancellation: You can cancel your paid subscription at any time. Payments are non-refundable, except where required by law. These Terms do not override any mandatory local laws regarding your cancellation rights.
Changes: We may change our prices from time to time. If we increase our subscription prices, we will adhere to all regulations concerning notification of a price increase.
Reservation of Rights: StorySense AI reserves the right, without prior notice, to impose conditions on the honoring of any coupon, discount, or similar promotion; to bar any user from making any transaction; to alter the payment option for services; and to refuse to provide any user with any service.
If you believe there has been an error or unauthorized charge to your account, you must notify us promptly at admin@storysense.ai. We will review credit disputes on a case-by-case basis, at our sole discretion, but do not guarantee resolution in your favor.
6. SOFTWARE
We may include software for use in connection with our Services. If such software is accompanied by an end user license agreement ("EULA"), the terms of the EULA will govern your use of the software. If such software is not accompanied by a EULA, then we grant to you a non-exclusive, revocable, personal, and non-transferable license to use such software solely in connection with our services and in accordance with these Legal Terms. Any software and any related documentation is provided "AS IS" without warranty of any kind, either express or implied, including, without limitation, the implied warranties of merchantability, fitness for a particular purpose, or non-infringement. You accept any and all risk arising out of use or performance of any software. You may not reproduce or redistribute any software except in accordance with the EULA, these Legal Terms, or the licence of any third-party open-source component, which controls as to that component.
7. PROHIBITED ACTIVITIES
You may not access or use the Services for any purpose other than that for which we make the Services available. As a user of the Services, you agree not to:
Systematically retrieve data or other content from the Services to create or compile, directly or indirectly, a collection, compilation, database, or directory without written permission from us.
Trick, defraud, or mislead us and other users, especially in any attempt to learn sensitive account information such as user passwords.
Circumvent, disable, or otherwise interfere with security-related features of the Services, including features that prevent or restrict the use or copying of any Content or enforce limitations on the use of the Services and/or the Content contained therein.
Use any information obtained from the Services in order to harass, abuse, or harm another person.
Make improper use of our support services or submit false reports of abuse or misconduct.
Use the Services in a manner inconsistent with any applicable laws or regulations.
Engage in unauthorized framing of or linking to the Services.
Upload or transmit (or attempt to upload or to transmit) viruses, Trojan horses, or other material, including spamming, that interferes with any party’s uninterrupted use and enjoyment of the Services or modifies, impairs, disrupts, alters, or interferes with the use, features, functions, operation, or maintenance of the Services.
Engage in unauthorized automated use of the system, or use data mining, robots, or similar data gathering and extraction tools other than through functionality we make available.
Delete the copyright or other proprietary rights notice from any Content.
Attempt to impersonate another user or person or use the username of another user.
Interfere with, disrupt, or create an undue burden on the Services or the networks or services connected to the Services.
Harass, annoy, intimidate, or threaten any of our employees or agents engaged in providing any portion of the Services to you.
Attempt to bypass any measures of the Services designed to prevent or restrict access to the Services, or any portion of the Services.
Except as permitted by applicable law, decipher, decompile, disassemble, or reverse engineer any of the software comprising or in any way making up a part of the Services.
Make any unauthorized use of the Services, including collecting usernames and/or email addresses of users by electronic or other means for the purpose of sending unsolicited email, or creating user accounts by automated means or under false pretenses.
Use the Services as part of any effort to compete with us, or resell, sublicense, or otherwise commercially exploit the Services or the Content themselves.
Use the services to promote or facilitate any illegal activities.
Use the services to facilitate or promote any activities that harm or abuse others.
Use the services to create or distribute spam or other unwanted solicitations.
Engage in activities that interfere with the proper functioning of the services.
8. PROHIBITED CONTENT
You may not use the Services to create, process, or distribute content that: (a) is unlawful, or infringes or misappropriates the intellectual property, privacy, or publicity rights of any person; (b) sexually exploits or endangers a minor; (c) constitutes fraud, deception, or impersonation intended to deceive; (d) harasses, threatens, or incites violence against any person or group; (e) contains malware or is used to compromise the security of any system; or (f) violates any applicable law or regulation.
Nothing in these Legal Terms restricts your use of the Services for journalism, documentary, news, commentary, advocacy, or other lawful editorial work, including work concerning politics, elections, public figures, health, or other matters of public interest.
9. USER GENERATED CONTRIBUTIONS
This section applies only to Contributions, and not to your Customer Content, which is governed by Section 2A above. The Services may invite you to chat, contribute to, or participate in blogs, message boards, online forums, and other functionality, and may provide you with the opportunity to create, submit, post, display, transmit, perform, publish, distribute, or broadcast content and materials to us or on the Services, including but not limited to text, writings, video, audio, photographs, graphics, comments, suggestions, or personal information or other material (collectively, "Contributions"). Contributions posted to a public-facing feature may be viewable by other users of the Services. When you create or make available any Contributions, you thereby represent and warrant that:
The creation, distribution, transmission, public display, or performance, and the accessing, downloading, or copying of your Contributions do not and will not infringe the proprietary rights, including but not limited to the copyright, patent, trademark, trade secret, or moral rights of any third party.
You are the creator and owner of or have the necessary licenses, rights, consents, releases, and permissions to use and to authorize us, the Services, and other users of the Services to use your Contributions in any manner contemplated by the Services and these Legal Terms.
You have all consents, releases, and permissions required by applicable law from any identifiable individual appearing in your Contributions, to enable inclusion and use of your Contributions in any manner contemplated by the Services and these Legal Terms.
Your Contributions are not unsolicited or unauthorized advertising, promotional materials, pyramid schemes, chain letters, spam, mass mailings, or other forms of solicitation.
Your Contributions are not obscene, lewd, lascivious, filthy, violent, harassing, libelous, slanderous, or otherwise objectionable (as determined by us).
Your Contributions do not ridicule, mock, disparage, intimidate, or abuse anyone.
Your Contributions are not used to harass or threaten (in the legal sense of those terms) any other person and to promote violence against a specific person or class of people.
Your Contributions do not violate any applicable law, regulation, or rule.
Your Contributions do not violate the privacy or publicity rights of any third party.
Your Contributions do not violate any applicable law concerning child pornography, or otherwise intended to protect the health or well-being of minors.
Your Contributions do not include any offensive comments that are connected to race, national origin, gender, sexual preference, or physical handicap.
Your Contributions do not otherwise violate, or link to material that violates, any provision of these Legal Terms, or any applicable law or regulation.
Any use of the Services in violation of the foregoing violates these Legal Terms and may result in, among other things, termination or suspension of your rights to use the Services.
10. GENERATIVE AI USAGE
Generative AI models produce unpredictable outputs, and their results may not always be accurate or appropriate. StorySense AI disclaims liability for inaccuracies, inappropriate content, harmful outcomes, or other damages resulting from reliance on AI-generated content, including content generated through external APIs. You accept responsibility for reviewing and verifying any AI-generated material before relying on it, and for its use by anyone you share it with.
11. CONTRIBUTION LICENSE
This section applies only to Contributions, meaning material you choose to post to a community or public-facing feature of the Services. It does not apply to your Customer Content, which is governed by Section 2A above.
By posting a Contribution, you grant us, and you represent and warrant that you have the right to grant us, a non-exclusive, royalty-free, worldwide license to host, store, reproduce, publish, and display that Contribution for the purpose of operating the feature in which you posted it. You may remove a Contribution at any time, and this license ends when you do, except for copies held in routine backups until those backups are overwritten. We will not sell a Contribution, and we will not use it in advertising or marketing without your prior written permission.
We do not assert any ownership over your Contributions. You retain full ownership of all of your Contributions and any intellectual property rights or other proprietary rights associated with your Contributions. We are not liable for any statements or representations in your Contributions provided by you in any area on the Services. You are solely responsible for your Contributions to the Services and you expressly agree to exonerate us from any and all responsibility and to refrain from any legal action against us regarding your Contributions.
We have the right, in our sole and absolute discretion, (1) to edit, redact, or otherwise change any Contributions; (2) to re-categorize any Contributions to place them in more appropriate locations on the Services; and (3) to pre-screen or delete any Contributions at any time and for any reason, without notice. We have no obligation to monitor your Contributions.
12. THIRD-PARTY WEBSITES AND CONTENT
The Services may contain (or you may be sent via the Site or App) links to other websites or services ("Third-Party Websites and Services") as well as articles, photographs, text, graphics, pictures, designs, music, sound, video, information, applications, software, LLM generations and other content or items belonging to or originating from third parties ("Third-Party Content"). Such Third-Party Websites and Services and Third-Party Content are not investigated, monitored, or checked for accuracy, appropriateness, or completeness by us, and we are not responsible for any Third-Party Websites and Services accessed through the Services or any Third-Party Content posted on, available through, or installed from the Services, including the content, accuracy, offensiveness, opinions, reliability, privacy practices, or other policies of or contained in the Third-Party Websites and Services or the Third-Party Content. Inclusion of, linking to, or permitting the use or installation of any Third-Party Websites and Services or any Third-Party Content does not imply approval or endorsement thereof by us. If you decide to access the Third-Party Websites and Services or to use or install any Third-Party Content, you do so at your own risk, and you should be aware these Legal Terms no longer govern. You should review the applicable terms and policies, including privacy and data gathering practices, of any website to which you navigate from the Services or relating to any applications you use or install from the Services. Any purchases you make through Third-Party Websites and Services will be through other websites and from other companies, and we take no responsibility whatsoever in relation to such purchases which are exclusively between you and the applicable third party. You agree and acknowledge that we do not endorse the products or services offered on Third-Party Websites and Services and you shall hold us blameless from any harm caused by your purchase of such products or services. Additionally, you shall hold us blameless from any losses sustained by you or harm caused to you relating to or resulting in any way from any Third-Party Content or any contact with Third-Party Websites.
13. SERVICES MANAGEMENT
We reserve the right, but not the obligation, to: (1) monitor the Services for violations of these Legal Terms; (2) take appropriate legal action against anyone who, in our sole discretion, violates the law or these Legal Terms, including without limitation, reporting such user to law enforcement authorities; (3) in our sole discretion and without limitation, refuse, restrict access to, limit the availability of, or disable (to the extent technologically feasible) any of your Contributions or any portion thereof; (4) in our sole discretion and without limitation, notice, or liability, to remove from the Services or otherwise disable files and content where storage or use is unreasonable or is materially degrading the Services, on reasonable prior notice to you except where immediate action is necessary for security or system integrity; and (5) otherwise manage the Services in a manner designed to protect our rights and property and to facilitate the proper functioning of the Services.
14. PRIVACY POLICY
We care about data privacy and security. Our Privacy Policy, available at https://storysense.ai/privacy, describes how we collect, use, disclose, and otherwise process personal information in connection with the Services. Please be advised the Services are primarily hosted in the United States. If you access the Services from any other region of the world with laws or other requirements governing personal data collection, use, or disclosure that differ from applicable laws in the United States, then through your continued use of the Services, you are transferring your data to the United States, and you expressly consent to have your data transferred to and processed in the United States.
The Services are intended for users in the United States. If you are accessing the Services from the European Economic Area, Switzerland, or the United Kingdom, contact us at admin@storysense.ai.
15. COPYRIGHT INFRINGEMENTS
We respect the intellectual property rights of others. If you believe that any material available on or through the Services infringes upon any copyright you own or control, please immediately notify our Designated Copyright Agent (a "Notification"):
Designated Copyright Agent
David Turner
StorySense AI, LLC
8735 Dunwoody Place, Ste R
Atlanta, GA 30350
Telephone: 678.662.1577
admin@storysense.ai
A copy of your Notification will be sent to the person who posted or stored the material addressed in the Notification. Please be advised that pursuant to applicable law you may be held liable for damages if you make material misrepresentations in a Notification. Thus, if you are not sure that material located on or linked to by the Services infringes your copyright, you should consider first contacting an attorney.
Please see Section 512(c)(3) of the DMCA for the requirements of a proper notification. If you fail to comply with all of the requirements of Section 512(c)(3) of the DMCA, your notice may not be effective. If you knowingly materially misrepresent that any activity or material on our Services is infringing, you may be liable to StorySense AI for certain costs and damages.
16. TERM AND TERMINATION
These Legal Terms shall remain in full force and effect while you use the Services. WITHOUT LIMITING ANY OTHER PROVISION OF THESE LEGAL TERMS, WE RESERVE THE RIGHT TO, IN OUR SOLE DISCRETION AND WITHOUT NOTICE OR LIABILITY, DENY ACCESS TO AND USE OF THE SERVICES (INCLUDING BLOCKING CERTAIN IP ADDRESSES), TO ANY PERSON FOR ANY REASON OR FOR NO REASON, INCLUDING WITHOUT LIMITATION FOR BREACH OF ANY REPRESENTATION, WARRANTY, OR COVENANT CONTAINED IN THESE LEGAL TERMS OR OF ANY APPLICABLE LAW OR REGULATION. WE MAY TERMINATE YOUR USE OR PARTICIPATION IN THE SERVICES AT ANY TIME, IN OUR SOLE DISCRETION. Following termination or cancellation, we will make your Customer Content available for export for thirty (30) days, unless you request earlier deletion, and except where termination results from your breach or unlawful conduct. This obligation is not limited by the disclaimer in the section titled "USER DATA." After that period we may delete Customer Content held on our systems, which may include proxy media, extracted audio, transcripts, analysis, and derived data. Deletion of Customer Content is handled as described in Section 2A and in our Privacy Policy. If we terminate your paid Services without cause, we will provide a pro-rated refund for any remaining portion of the subscription period already paid, if applicable. No refund is due where termination results from your breach of these Legal Terms, unlawful conduct, or non-payment. Unused StorySense AI credits will be refunded where we terminate without cause. StorySense AI credits are not refundable where termination results from your breach, unlawful conduct, or non-payment.
If we terminate or suspend your account for any reason, you are prohibited from registering and creating a new account under your name, a fake or borrowed name, or the name of any third party, even if you may be acting on behalf of the third party. In addition to terminating or suspending your account, we reserve the right to take appropriate legal action, including without limitation pursuing civil, criminal, and injunctive redress.
17. MODIFICATIONS AND INTERRUPTIONS
We reserve the right to change, modify, or remove the contents of the Services at any time or for any reason at our sole discretion without notice. However, we have no obligation to update any information on our Services. We also reserve the right to modify or discontinue all or part of the Services without notice at any time. We will not be liable to you or any third party for any modification, price change, suspension, or discontinuance of the Services.
We cannot guarantee the Services will be available at all times. We may experience hardware, software, or other problems or need to perform maintenance related to the Services, resulting in interruptions, delays, or errors. We reserve the right to change, revise, update, suspend, discontinue, or otherwise modify the Services at any time or for any reason without notice to you. You agree that we have no liability whatsoever for any loss, damage, or inconvenience caused by your inability to access or use the Services during any downtime or discontinuance of the Services. Nothing in these Legal Terms will be construed to obligate us to maintain and support the Services or to supply any corrections, updates, or releases in connection therewith.
18. BETA SERVICES
This section governs your use of services or features that StorySense AI offers on an alpha, preview, early access, or beta basis (“Beta Services”). Beta Services are provided “as-is” for testing and evaluation purposes and are not covered by any indemnification obligations that StorySense AI may have to you.
StorySense AI makes no representations or warranties regarding Beta Services. This includes any guarantees that Beta Services will be generally available, uninterrupted, error-free, or free from loss or damage. Except where prohibited by law, StorySense AI explicitly disclaims all warranties for Beta Services, including implied warranties of merchantability, satisfactory quality, fitness for a particular purpose, non-infringement, quiet enjoyment, and any warranties arising from any course of dealing or usage of trade. You expressly acknowledge and agree that StorySense AI has no liability whatsoever for data loss, deletions, inaccuracies, outages, or other service disruptions during this beta period. This does not limit the export obligation in the section titled "TERM AND TERMINATION." Your use of the beta Services constitutes acceptance of these risks.
Data Retention and Deletion (Beta)
StorySense AI stores user-uploaded data and AI-generated content only as necessary to deliver our Services during the beta period. You may request deletion of your data by contacting admin@storysense.ai, and we will act on that request as described in our Privacy Policy. Deletion is handled as described in our Privacy Policy and as required by applicable law.
If you are participating in a Beta Testing program and have access to software, information, or materials that are not publicly available, you are subject to the following NDA terms:
Non-Disclosure Agreement (NDA) Terms:
Confidential Information: Any software, information, materials, or data provided to you during the Beta Testing program is considered confidential and proprietary to StorySense AI.
Non-Disclosure: You agree not to disclose any confidential information to any third party without the prior written consent of StorySense AI. This includes but is not limited to sharing, publishing, or distributing any part of the confidential information.
Use of Information: You agree to use the confidential information solely for the purpose of testing and evaluating the Beta Services. Any other use is strictly prohibited.
Security Measures: You agree to take all reasonable measures to protect the confidentiality of the information, including but not limited to using secure storage and access methods.
Return or Destruction: Upon the conclusion of the Beta Testing program, or upon request by the disclosing party, each party agrees to return or destroy the other party's confidential information.
No Rights Granted: Participation in the Beta Testing program does not grant you any rights to the confidential information or any intellectual property rights of StorySense AI.
Our obligations to you: We will treat your Customer Content and any non-public information you share with us during the Beta Testing program as confidential on the same terms, and will not disclose it to any third party except to our service providers under obligations of confidentiality, or as required by law.
Term: These obligations remain in effect for the duration of your participation in the Beta Testing program and for two (2) years after its conclusion.
By participating in the Beta Testing program, you agree to these mutual confidentiality terms and to use the Beta Services in accordance with the conditions outlined above.
19. EXPORT CONTROL COMPLIANCE
You explicitly agree not to use, export, re-export, or transfer StorySense AI's Services or content in violation of any applicable U.S. export control laws and regulations, or any other applicable international export control laws.
20. GOVERNING LAW
These Legal Terms and your use of the Services are governed by and construed in accordance with the laws of the State of Georgia applicable to agreements made and to be entirely performed within the State of Georgia, without regard to its conflict of law principles.
21. DISPUTE RESOLUTION
Informal Negotiations
To expedite resolution and control the cost of any dispute, controversy, or claim related to these Legal Terms (each a "Dispute" and collectively, the "Disputes") brought by either you or us (individually, a "Party" and collectively, the "Parties"), the Parties agree to first attempt to negotiate any Dispute (except those Disputes expressly provided below) informally for at least thirty (30) days before initiating arbitration. Such informal negotiations commence upon written notice from one Party to the other Party.
Binding Arbitration
You may opt out of this arbitration agreement by sending written notice to admin@storysense.ai within thirty (30) days of first accepting these Legal Terms. If you opt out, neither you nor we will be required to arbitrate.
If the Parties are unable to resolve a Dispute through informal negotiations, the Dispute (except those Disputes expressly excluded below) will be finally and exclusively resolved by binding arbitration. YOU UNDERSTAND THAT WITHOUT THIS PROVISION, YOU WOULD HAVE THE RIGHT TO SUE IN COURT AND HAVE A JURY TRIAL. The arbitration shall be commenced and conducted under the Commercial Arbitration Rules of the American Arbitration Association ("AAA") and, where appropriate, the AAA Consumer Arbitration Rules and Mediation Procedures ("AAA Consumer Rules"), both of which are available at the American Arbitration Association (AAA) website. Your arbitration fees and your share of arbitrator compensation shall be governed by the AAA Consumer Rules and, where appropriate, limited by the AAA Consumer Rules. The arbitration may be conducted in person, through the submission of documents, by phone, or online. The arbitrator will make a decision in writing, but need not provide a statement of reasons unless requested by either Party. The arbitrator must follow applicable law, and any award may be challenged if the arbitrator fails to do so. Except where otherwise required by the applicable AAA rules or applicable law, the arbitration will take place in Fulton County, Georgia. Except as otherwise provided herein, the Parties may litigate in court to compel arbitration, stay proceedings pending arbitration, or to confirm, modify, vacate, or enter judgment on the award entered by the arbitrator.
If for any reason, a Dispute proceeds in court rather than arbitration, the Dispute shall be commenced or prosecuted in the state and federal courts located in Fulton County, Georgia, and the Parties hereby consent to, and waive all defenses of lack of personal jurisdiction, and forum non conveniens with respect to venue and jurisdiction in such state and federal courts. Application of the United Nations Convention on Contracts for the International Sale of Goods and the Uniform Computer Information Transaction Act (UCITA) are excluded from these Legal Terms.
In no event shall any Dispute brought by either Party related in any way to the Services be commenced more than one (1) year after the cause of action arose. If this provision is found to be illegal or unenforceable, then neither Party will elect to arbitrate any Dispute falling within that portion of this provision found to be illegal or unenforceable and such Dispute shall be decided by a court of competent jurisdiction within the courts listed for jurisdiction above, and the Parties agree to submit to the personal jurisdiction of that court.
Restrictions
The Parties agree that any arbitration shall be limited to the Dispute between the Parties individually. To the full extent permitted by law, (a) no arbitration shall be joined with any other proceeding; (b) there is no right or authority for any Dispute to be arbitrated on a class-action basis or to utilize class action procedures; and (c) there is no right or authority for any Dispute to be brought in a purported representative capacity on behalf of the general public or any other persons.
Exceptions to Informal Negotiations and Arbitration
The Parties agree that the following Disputes are not subject to the above provisions concerning informal negotiations and binding arbitration: (a) any Disputes seeking to enforce or protect, or concerning the validity of, any of the intellectual property rights of a Party; (b) any Dispute related to, or arising from, allegations of theft or piracy; and (c) any claim for injunctive relief. If this provision is found to be illegal or unenforceable, then neither Party will elect to arbitrate any Dispute falling within that portion of this provision found to be illegal or unenforceable and such Dispute shall be decided by a court of competent jurisdiction within the courts listed for jurisdiction above, and the Parties agree to submit to the personal jurisdiction of that court.
22. CORRECTIONS
There may be information on the Services that contains typographical errors, inaccuracies, or omissions, including descriptions, pricing, availability, and various other information. We reserve the right to correct any errors, inaccuracies, or omissions and to change or update the information on the Services at any time, without prior notice.
23. DISCLAIMER
THE SERVICES ARE PROVIDED ON AN AS-IS AND AS-AVAILABLE BASIS. YOU AGREE THAT YOUR USE OF THE SERVICES WILL BE AT YOUR SOLE RISK. TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, IN CONNECTION WITH THE SERVICES AND YOUR USE THEREOF, INCLUDING, WITHOUT LIMITATION, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE MAKE NO WARRANTIES OR REPRESENTATIONS ABOUT THE ACCURACY OR COMPLETENESS OF THE SERVICES' CONTENT OR THE CONTENT OF ANY WEBSITES OR MOBILE APPLICATIONS LINKED TO THE SERVICES AND WE WILL ASSUME NO LIABILITY OR RESPONSIBILITY FOR ANY (1) ERRORS, MISTAKES, OR INACCURACIES OF CONTENT AND MATERIALS, (2) PERSONAL INJURY OR PROPERTY DAMAGE, OF ANY NATURE WHATSOEVER, RESULTING FROM YOUR ACCESS TO AND USE OF THE SERVICES, (3) ANY UNAUTHORIZED ACCESS TO OR USE OF OUR SECURE SERVERS AND/OR ANY AND ALL PERSONAL INFORMATION AND/OR FINANCIAL INFORMATION STORED THEREIN, (4) ANY INTERRUPTION OR CESSATION OF TRANSMISSION TO OR FROM THE SERVICES, (5) ANY BUGS, VIRUSES, TROJAN HORSES, OR THE LIKE WHICH MAY BE TRANSMITTED TO OR THROUGH THE SERVICES BY ANY THIRD PARTY, AND/OR (6) ANY ERRORS OR OMISSIONS IN ANY CONTENT AND MATERIALS OR FOR ANY LOSS OR DAMAGE OF ANY KIND INCURRED AS A RESULT OF THE USE OF ANY CONTENT POSTED, TRANSMITTED, OR OTHERWISE MADE AVAILABLE VIA THE SERVICES. WE DO NOT WARRANT, ENDORSE, GUARANTEE, OR ASSUME RESPONSIBILITY FOR ANY PRODUCT OR SERVICE ADVERTISED OR OFFERED BY A THIRD PARTY THROUGH THE SERVICES, ANY HYPERLINKED WEBSITE, OR ANY WEBSITE OR MOBILE APPLICATION FEATURED IN ANY BANNER OR OTHER ADVERTISING, AND WE WILL NOT BE A PARTY TO OR IN ANY WAY BE RESPONSIBLE FOR MONITORING ANY TRANSACTION BETWEEN YOU AND ANY THIRD-PARTY PROVIDERS OF PRODUCTS OR SERVICES. AS WITH THE PURCHASE OF A PRODUCT OR SERVICE THROUGH ANY MEDIUM OR IN ANY ENVIRONMENT, YOU SHOULD USE YOUR BEST JUDGMENT AND EXERCISE CAUTION WHERE APPROPRIATE.
24. LIMITATIONS OF LIABILITY
IN NO EVENT WILL WE OR OUR DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY INDIRECT, CONSEQUENTIAL, EXEMPLARY, INCIDENTAL, SPECIAL, OR PUNITIVE DAMAGES, INCLUDING LOST PROFIT, LOST REVENUE, LOSS OF DATA, OR OTHER DAMAGES ARISING FROM YOUR USE OF THE SERVICES, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. NOTWITHSTANDING ANYTHING TO THE CONTRARY CONTAINED HEREIN, OUR LIABILITY TO YOU FOR ANY CAUSE WHATSOEVER AND REGARDLESS OF THE FORM OF THE ACTION, WILL AT ALL TIMES BE LIMITED TO THE AMOUNT PAID, IF ANY, BY YOU TO US DURING THE TWELVE (12) MONTH PERIOD PRIOR TO ANY CAUSE OF ACTION ARISING. CERTAIN US STATE LAWS AND INTERNATIONAL LAWS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE DISCLAIMERS OR LIMITATIONS MAY NOT APPLY TO YOU, AND YOU MAY HAVE ADDITIONAL RIGHTS.
25. INDEMNIFICATION
You agree to defend, indemnify, and hold us harmless, including our subsidiaries, affiliates, and all of our respective officers, agents, partners, and employees, from and against any loss, damage, liability, claim, or demand, including reasonable attorneys’ fees and expenses, made by any third party due to or arising out of: (1) your Customer Content or Contributions; (2) use of the Services; (3) breach of these Legal Terms; (4) any breach of your representations and warranties set forth in these Legal Terms; (5) your violation of the rights of a third party, including but not limited to intellectual property rights; or (6) any overt harmful act toward any other user of the Services with whom you connected via the Services. Notwithstanding the foregoing, we reserve the right, at your expense, to assume the exclusive defense and control of any matter for which you are required to indemnify us, and you agree to cooperate, at your expense, with our defense of such claims. We will use reasonable efforts to notify you of any such claim, action, or proceeding which is subject to this indemnification upon becoming aware of it.
26. USER DATA
We will maintain certain data that you transmit to the Services for the purpose of managing the performance of the Services, as well as data relating to your use of the Services. Although we perform regular routine backups of data, you are solely responsible for all data that you transmit or that relates to any activity you have undertaken using the Services. You agree that we shall have no liability to you for any loss or corruption of any such data, and you hereby waive any right of action against us arising from any such loss or corruption of such data.
27. ELECTRONIC COMMUNICATIONS, TRANSACTIONS, AND SIGNATURES
Visiting the Services, sending us emails, and completing online forms constitute electronic communications. You consent to receive electronic communications, and you agree that all agreements, notices, disclosures, and other communications we provide to you electronically, via email and on the Services, satisfy any legal requirement that such communication be in writing. YOU HEREBY AGREE TO THE USE OF ELECTRONIC SIGNATURES, CONTRACTS, ORDERS, AND OTHER RECORDS, AND TO ELECTRONIC DELIVERY OF NOTICES, POLICIES, AND RECORDS OF TRANSACTIONS INITIATED OR COMPLETED BY US OR VIA THE SERVICES. You hereby waive any rights or requirements under any statutes, regulations, rules, ordinances, or other laws in any jurisdiction which require an original signature or delivery or retention of non-electronic records, or to payments or the granting of credits by any means other than electronic means.
28. CALIFORNIA USERS AND RESIDENTS
If any complaint with us is not satisfactorily resolved, you can contact the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs in writing at 1625 North Market Blvd., Suite N 112, Sacramento, California 95834 or by telephone at (800) 952-5210 or (916) 445-1254.
29. ORDER OF PRECEDENCE
If you have entered into a separate written agreement with us covering your use of the Services, that agreement controls to the extent it conflicts with these Legal Terms.
30. MISCELLANEOUS
Subject to the section titled "ORDER OF PRECEDENCE," these Legal Terms, together with any policies or operating rules expressly incorporated by reference into these Legal Terms, constitute the entire agreement and understanding between you and us. Our failure to exercise or enforce any right or provision of these Legal Terms shall not operate as a waiver of such right or provision. These Legal Terms operate to the fullest extent permissible by law. You may not assign or transfer any rights or obligations under these Terms and any attempt to do so will be void. We may assign any or all of our rights and obligations to others at any time. We shall not be responsible or liable for any loss, damage, delay, or failure to act caused by any cause beyond our reasonable control. If any provision or part of a provision of these Legal Terms is determined to be unlawful, void, or unenforceable, that provision or part of the provision is deemed severable from these Legal Terms and does not affect the validity and enforceability of any remaining provisions. There is no joint venture, partnership, employment or agency relationship created between you and us as a result of these Legal Terms or use of the Services. You agree that these Legal Terms will not be construed against us by virtue of having drafted them.
If any portion of these Terms is found to be unenforceable or unlawful for any reason, including but not limited to because it is found to be unconscionable, (a) the unenforceable or unlawful provision will be severed from these Terms; (b) severance of the unenforceable or unlawful provision will have no impact whatsoever on the remainder of these Terms; and (c) the unenforceable or unlawful provision may be revised to the extent required to render the Terms enforceable or valid, and the rights and responsibilities of the parties will be interpreted and enforced accordingly, so as to preserve the Terms and the intent of the Terms to the fullest possible extent.
You hereby waive any and all defenses you may have based on the electronic form of these Legal Terms and the lack of signing by the parties hereto to execute these Legal Terms.
31. USE OF FFmpeg/FFprobe
Our application makes use of FFmpeg and FFprobe, open-source multimedia frameworks that allow for video and audio processing. These tools are included with our application and are used to process video and audio files.
The build of FFmpeg and FFprobe included with our application is licensed under the GNU General Public License (GPL) version 2 or later. FFmpeg and FFprobe are separate programs. Our application invokes them as independent executables and does not link to or incorporate their libraries.
In compliance with the GPL, the corresponding source code for the version of FFmpeg included with our application, FFmpeg 8.1, is available at https://ffmpeg.org/releases/ffmpeg-8.1.tar.xz
We will provide the complete corresponding source code for the build we distribute, including the build configuration and the source for external libraries compiled into it, on request, on a physical medium or by electronic delivery, for a period of at least three years from the date you obtained the application. Requests should be sent to admin@storysense.ai.
The full text of the GNU General Public License version 2 is available at https://www.gnu.org/licenses/old-licenses/gpl-2.0.html. For more information about FFmpeg, visit https://ffmpeg.org.
32. CONTACT US
In order to resolve a complaint regarding the Services or to receive further information regarding use of the Services, please contact us at:
StorySense AI, LLC
8735 Dunwoody Place, Ste R
Atlanta, GA 30350
Telephone: 678.662.1577
admin@storysense.ai